Complete detailed postal address with landmarks and telephone no. is required to execute your order.
In case of incomplete/incorrect address resulting in non-delivery, NO REFUND is possible due to the perishable nature of the product and the infrastructure costs involved.
All orders confirmed by us through return e-mail will be delivered on the requested date. In case of delivery on a wrong date, a complete and unconditional refund will be made.
We do NOT guarantee the time of delivery. However, we will try to accommodate your requests as much as practically possible.
TIME BOUND DELIVERY: Special delivery at midnight or early morning is possible subject to additional charge and explicit agreement in advance. These deliveries will be positively executed as required within the specified hour.
If the recipient is unavailable at the time of delivery, the item will be handed over to a relative / neighbour / colleague unless otherwise specified. A note will be left at the recipients address in case there is no one available and the item may be COLLECTED from the place mentioned in the note.
Refusal of item by the recipient is considered as a complete delivery and NO REFUND is possible.
We must receive delivery complaints within 48 hours of time of delivery. No communication will be entertained thereafter.
Proof of delivery will be maintained for duration of 30 days from date of delivery.
Non-delivery due to natural causes, acts of god, violent/warlike situations and or reasons beyond our control will not be considered as violation of agreement.
